K

KBS (Knowledge Based System): A domain specific knowledge base combined with an inference engine that processes knowledge encoded in the knowledge base to respond to a user's request for advice.

Key Performance Indicator: Quantifiable measurements against which specific performance criteria can be set.

Keyword Driven Testing: An approach to test script writing aimed at code based automation tools that separated much of the programming work from the actual test steps. The results is the test steps can be designed earlier and the code base if often easier to read and maintain.

Knowledge Engineering: The process of codifying an expert's knowledge in a form that can be accessed through an expert system.

Known Error: An incident or problem for which the root cause is known and for which a temporary Work-around or a permanent alternative has been identified.