Q

Quality Assurance: The activity of providing evidence needed to establish confidence among all concerned, that quality-related activities are being performed effectively. All those planned or systematic actions necessary to provide adequate confidence that a product or service will satisfy given requirements for quality.

For software development organizations, TMM (Testing Maturity Model) standards are widely used to measure the Quality Assurance. These standards can be divided in to 5 steps, which a software development company can achieve by performing different quality improvement activities within the organization.

Quality Attribute: A feature of characteristic that effects an item's quality.

Quality Audit: A systematic and independent examination to determine whether quality activities and related results comply with planned arrangements and whether these arrangements are implemented effectively and are suitable to achieve objectives.

Quality Circle: A group of individuals with related interests that meet at regular intervals to consider problems or other matters related to the quality to outputs of a process and to the correction of problems or to the improvement of quality.

Quality Control: The operational techniques and the activities used to fulfill and verify requirements of quality.

Quality Management: That aspect of the overall management function that determines and implements that quality policy. Direction and control with regard to quality generally includes the establishment of the quality policy and quality objectives, quality planning, quality control, quality assurance and quality improvement.

Quality Conundrum: Resource, risk and application time-to-market are often in conflict as IS teams strive to deliver quality applications within their budgetary constraints. This is quality conundrum.

Quality Policy: The overall intentions and direction of an organization as regards quality as formally expressed by top management.

Quality System: The organizational structure, responsibilities, procedures, processes, and resources for implementing quality management.

Query: A question. Often associated with an SQL query of values in a database.

Queuing Time: Incurred when the device, which a program wishes to use, is already busy. The program therefore has to wait in a queue to obtain service from that device.